Timely and well-targeted financial help during COVID-19: an employer-community partnership for hotel workers in New Orleans

Economic disruptions related to the COVID-19 pandemic left many households without the income necessary to meet basic needs. We describe an innovative, community-based partnership between a financial services company, philanthropic funders, and employers to provide financial assistance to hotel workers in New Orleans who lost jobs and income due to the COVID-19 pandemic. Results from a survey of 1,056 hotel workers show that workers experienced lower food insecurity and difficulty paying bills in the month after receiving assistance, while transaction data from the VISA gift cards used to disburse assistance showed that workers mostly used assistance on necessities. We discuss implications for employers who want to offer emergency assistance fund programs and for public policy changes to better support low-wage workers, especially those with children.

Patterns of Earnings and Employment by Worker Sex, Race, and Ethnicity Using State Administrative Data: Results from a Sample of Workers Connected to Public Assistance Programs

During the strong economic conditions that predated the COVID-19 pandemic, many US workers, especially females and individuals of color, suffered from economic vulnerability. Despite growing research attention, we lack an understanding of how the prevalence and patterns of earnings and job instability vary with worker characteristics, particularly at the intersections between sex and race/ethnicity. This study uses longitudinal administrative data from a large, diverse state from 2015 through 2018 to document changes in earnings and jobs. We then examine variation in the size, frequency, and direction of these changes by worker sex and race/ethnicity among a subsample of workers who are connected to the public welfare system. Results indicate that, as expected, workers who are connected to the public welfare system experienced higher levels of economic vulnerability, but with substantial racial/ethnic and sex differences. As a consequence, a large number of workers—disproportionately those of color—were experiencing high levels of economic instability during a period of strong economic growth. Our findings have implications for policy and practice strategies.

Parenting Without Predictability: Precarious Schedules, Parental Strain, and Work-Life Conflict

Against the backdrop of dramatic changes in work and family life, this article draws on survey data from 2,971 mothers working in the service sector to examine how unpredictable schedules are associated with three dimensions of parenting: difficulty arranging childcare, work-life conflict, and parenting stress. Results demonstrate that on-call shifts, shift timing changes, work hour volatility, and short advance notice of work schedules are positively associated with difficulty arranging childcare and work-life conflict. Mothers working these schedules are more likely to miss work. We consider how family structure and race moderate the relationship between schedule instability and these dimensions of parenting. Unstable work schedules, we argue, have important consequences for mothers working in the service industry.

No choice but to be essential: Expanding dimensions of precarity during COVID-19

Under COVID-19, low-wage service sector workers found themselves as essential workers vulnerable to intensified precarity. Based on in-depth interviews with a sample of 52 low-wage service workers interviewed first in Summer 2019 and then in the last two weeks of April 2020, we argue that COVID-19 has created new and heightened dimensions of precarity for low-wage workers. They experience (1) moments of what we call precarious stability, in which an increase in hours and predictable schedules is accompanied by unpredictability in the tasks workers are assigned, (2) increased threats to bodily integrity, and (3) experiences of fear and anxiety as background conditions of work and intensified emotional labor. The impacts of COVID-19 on workers' lives warrant an expanded conceptualization of precarity that captures the dynamic and shifting nature of precarious stability and must incorporate workers' limited control over their bodily integrity and emotions as core components of precarious working conditions. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

Laws, Policies, and Collective Agreements Protecting Low-wage and Digital Platform Workers During the COVID-19 Pandemic.

In the context of the COVID-19 pandemic, this commentary describes and compares shifting employment and occupational health social protections of low-wage workers, including self-employed digital platform workers. Through a focus on eight advanced economy countries, this paper identifies how employment misclassification and definitions of employees were handled in law and policy. Debates about minimum wage and occupational health and safety standards as they relate to worker well-being are considered. Finally, we discuss promising changes introduced during the COVID-19 pandemic that protect the health of low-wage and self-employed workers. Overall, we describe an ongoing "haves" and a "have not" divide, with on the one extreme, traditional job arrangements with good work-and-health social protections and, on the other extreme, low-wage and self-employed digital platform workers who are mostly left out of schemes. However, during the pandemic small and often temporary gains occurred and are discussed.

Separate Lives, Uncertain Futures: Does Covid-19 Align or Differentiate the Lives of Low- and Higher-Wage Young Workers?

With labour markets already polarised in industrialised economies, if Covid-19 worsens this polarity, young people could be more severely affected. This is because their entry into a post-pandemic economy has ramifications for their divergent or convergent career trajectories far into the future. Therefore, on the premise that work life is central to quality of life, this article assesses the effects of low wage and Covid-19 on the psychological outlook of young people in Singapore. We found that Covid-19 did worsen polarisation. On average, higher wage workers telecommuted more and had more work, but low wage young workers bore the brunt of earnings loss and job disruption. Low wage respondents also experienced poorer psychological well-being, even after adverse child experiences, highest educational qualification and occupation type were controlled for. However, higher wage workers might be more psychologically affected by the Covid-19 impacts. This might be because low earning workers are more accustomed to employment instability. These findings suggest the urgency of policy attention to help low wage young workers recover from Covid-19.

Frontline, Essential, and Invisible: The Needs of Low-Wage Workers in Hospital Settings During COVID-19.

BACKGROUND: Frontline health care workers are particularly vulnerable to burnout and diminished well-being as they endure COVID-19 pandemic-related stressors. While physicians and nurses are the public face of those experiencing burnout in hospitals, these stressors also affect low-wage workers such as food and housekeeping/janitorial service workers whose roles largely remain "invisible" when conceptualizing the essential health workforce and understanding their needs. This study sought to understand the experiences of frontline essential workers to better support them and prevent burnout. METHODS: Using a semi-structured interview guide, we conducted 20 in-depth qualitative interviews with workers in three U.S. states. Thematic content analysis was conducted to code and analyze interviews. RESULTS: Workers had an average of 5.8 years in their jobs, which included food services, housekeeping/janitorial, and patient transport roles. Analysis revealed four prominent stressors contributing to worker burnout: changes in duties and staff shortages, fear of contracting or transmitting COVID-19, desire for recognition of their job-related risk, and unclear communication on safety precautions and resources. Protective factors included paid time-off, mental health supports, sense of workplace pride, and self-coping strategies. CONCLUSION/APPLICATION TO PRACTICE: As health systems continue to grapple with care delivery in the context of COVID-19, identifying best practices to support all workers and prevent burnout is vital to the functioning and safety of hospitals. Further consideration is warranted to create policies and multipronged interventions to meet workers' tangible needs while shifting the culture, so all members of the health workforce are seen and valued.

Patterns of Earnings and Employment by Worker Sex, Race, and Ethnicity Using State Administrative Data: Results from a Sample of Workers Connected to Public Assistance Programs

During the strong economic conditions that predated the COVID-19 pandemic, many US workers, especially females and individuals of color, suffered from economic vulnerability. Despite growing research attention, we lack an understanding of how the prevalence and patterns of earnings and job instability vary with worker characteristics, particularly at the intersections between sex and race/ethnicity. This study uses longitudinal administrative data from a large, diverse state from 2015 through 2018 to document changes in earnings and jobs. We then examine variation in the size, frequency, and direction of these changes by worker sex and race/ethnicity among a subsample of workers who are connected to the public welfare system. Results indicate that, as expected, workers who are connected to the public welfare system experienced higher levels of economic vulnerability, but with substantial racial/ethnic and sex differences. As a consequence, a large number of workers-disproportionately those of color-were experiencing high levels of economic instability during a period of strong economic growth. Our findings have implications for policy and practice strategies.

Pandemics and precarious work: Translating research to practice for marginalized workers

The disruptive impact of the coronavirus disease 2019 (COVID-19) pandemic has been felt by workers around the world, and decidedly even more so for precarious, low-wage, and nontraditional workers. Challenges for these workers including low wage rates, a lack of access to benefits and resources, and job insecurity were all pressing issues before COVID-19, but the pandemic has exacerbated existing disparities, while other novel challenges have emerged, further impacting the safety and wellbeing of these workers. Historically, research in the fields of organizational behavior and industrial-organizational psychology has overwhelmingly focused on "white-collar" workers with a corresponding underrepresentation of hourly wage workers, contract workers, and others with nontraditional work arrangements (e.g., gig workers). Not only do people belonging to marginalized groups face a disproportionate share of illness and death associated with crises such as COVID-19, but they also tend to be disproportionately represented in these jobs, many of which were deemed essential during the pandemic. Using an intersectional lens, the present scientific commentary and review highlights research related to these issues and serves as a call to action for research examining the experiences of these underrepresented workers. We argue that the pandemic has necessitated a change in our traditional understanding of precarious work and suggest we leverage existing theoretical frameworks to explore our understanding of the effects of worker status on experiences and outcomes during pandemics. Finally, we provide research-informed recommendations for organizations seeking to improve working conditions and uplift workers of all backgrounds. (PsycInfo Database Record (c) 2022 APA, all rights reserved) Impact Statement This scientific review calls attention to the need to consider the experiences of underrepresented workers as it relates to the psychology of pandemics and work more broadly. We discuss how different marginalized identities face complex challenges during crises such as the coronavirus disease 2019 (COVID-19) pandemic and offer research-informed recommendations to help organizations and their workers prosper. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

How do low-status expatriates deal with crises? Stress, external support and personal coping strategies during the COVID-19 pandemic

Purpose Low-status expatriates (LSEs), a highly vulnerable group, have been significantly affected by the ongoing COVID-19 pandemic. This study explores the stressors that continue to impact LSEs in Germany and their access to support during the pandemic. Design/methodology/approach An interpretivist, qualitative research approach was employed. The authors utilised a multi-level data collection strategy that combined interview and questionnaire data from 16 expatriates and 16 social actors. The data were analysed using a directed content analysis method. Findings LSEs experienced high levels of stress that were further exacerbated by the introduction of COVID-19 control measures that were intended to slow the spread of the virus. LSEs are particularly vulnerable due to their overrepresentation in precarious professions and the associated job insecurity. Critically, external support from employers and social actors is generally lacking, leaving LSEs to rely on their own personal coping strategies in difficult times. Research limitations/implications The earlier Expatriate crisis Framework highlights the importance of external support for expatriates. However, this framework does not sufficiently account for personal coping strategies that are particularly important for individuals that cannot access such external support (e.g. LSEs). Herein, the authors offer a revised framework that is more applicable to LSEs. Practical implications Current practices are problematic, necessitating policy changes at both governmental and organisational levels. Originality/value This study provides unique insights into the ways in which the pandemic has affected the already precarious position of LSEs and identifies the importance of personal coping strategies in the absence of external sources of support.

Mental Health Analysis of Indians During Pandemic

The Covid-19 pandemic has severely affected many countries around the globe in terms of physically as well as mentally. During the initial months of the pandemic have reported India’s deficient cases, but eventually the cases were proliferated as the time progress. The government’s decision to impose a lockdown without warning has a wide-ranging impact, affecting everyone from low-wage workers to huge corporations. As a result, there is a negative impact on people’s mental health and emotions. The people had suffered from depressions, anxiety, fatigue and so forth. Many wide varieties of the people had expressed their thoughts, viewpoints, and their mental conditions in the form of tweets over the Twitter, a social media platform. Hence, in this paper, we have statistically analysed the data of tweeted tweets to elicit the meaningful insights. The data was analysed using the unsupervised clustering strategy–K-means and LDA–and the results were reinforced and validated using the pre-trained supervised classification approach–Text to Text transformer. The anticipated data depicted that the fear was the most common state of mind at the end of the lockdown, followed by joy, anger, and sadness. Furthermore, the deduced insights will be highly beneficial in decision-making process when such an epidemic or pandemic situation re-surges. © 2021, Springer Nature Switzerland AG.

Low-wage migrant workers during coronavirus disease 2019: a social determinants analysis.

The severe acute respiratory syndrome coronavirus 2 pandemic has had disproportionate effects on economically and socially marginalized people. We explore the effects on low-wage migrant workers (migrant workers) in three countries: Singapore, South Korea and Brazil, through the lens of the social determinants of health. Our analysis shows that governments missed key opportunities to mitigate pandemic risks for migrant workers. Government measures demonstrate potential for effective and sustainable policy reform, including universal and equitable access to healthcare, social safety nets and labour rights for migrant workers-key concerns of the Global Compact for Migration. A whole-of-society and a whole-of-government approach with Health in All Policies, and migrant worker frameworks developed by the World Health Organization could be instrumental. The current situation indicates a need to frame public health crisis responses and policies in ways that recognize social determinants as fundamental to health.

COVID-19 and mental health of food retail, food service, and hospitality workers.

The coronavirus pandemic has taken a detrimental toll on the lives of individuals globally. In addition to the direct effect (e.g., being infected with the virus), this pandemic has negatively ravaged many industries, particularly food retail, food services, and hospitality. Given the novelty of the disease, the true impact of COVID-19 remains to be determined. Because of the nature of their work, and the characteristics of the workers, individuals in the food retail, food service, and hospitality industries are a group whose vulnerability is at its most fragile state during this pandemic. Through this qualitative study, we explored workers' perspectives on the impact of COVID-19 on their mental health and coping, including screening for post-traumatic stress disorder (PTSD) and alcohol use disorder symptoms. Twenty-seven individual interviews were conducted, audio-recorded, transcribed, and analyzed using qualitative content analysis. Four key themes emerged: being infected and infecting others, the unknown, isolation, and work and customer demands. Considering the many uncertainties of COVID-19, workers in these three industries were experiencing heightened levels of mental distress because of where they worked and the already existing disparities they faced on a daily basis before the pandemic started. Yet they remained hopeful for a better future. More studies are needed to fully understand the magnitude, short-term, and long-term effects of COVID-19. Based on this study's findings, programs are critically needed to promote positive coping behaviors among at-risk and distressed workers. Recommendations for employers, occupational health and safety professionals, and policy stakeholders to further support these service workers are discussed.

The Low-Wage Essential Worker: Occupational Concerns and Needs in the COVID-19 Pandemic-A Round Table.

BACKGROUND: Planning occupational health and wellness services and support directed toward low-wage, essential workers in the COVID-19 pandemic has posed a number of challenges across work settings. This article explores the concerns and needs of low-wage essential workers as understood by experts in the field. METHODS: Leading experts in the areas of occupational health and safety, risk management, insurance, and professional education/training were identified and invited to participate in a Round Table discussion. Questions posed to experts were based on literature that addressed COVID-19, essential workers, low-wage workers, infection transmission, education/training, and social justice. FINDINGS: Experts agreed that special considerations must be in place to address the concerns and needs of the low-wage essential worker. These special considerations should address not only the worker's occupational experience but their family and home environment, fears and anxieties, and the economic impact of the COVID-19 restrictions and requirements. CONCLUSION/APPLICATION TO PRACTICE: The occupational health professional is a key resource to employers charged with addressing the concerns and needs of low-wage, essential workers during the COVID-19 pandemic.